Support
We're here to help
If you experience any issues with Samurai Me — including problems with photo selection, portrait generation, in-app purchases, or saving your results — please reach out by email. We respond within 1–2 business days.
Common Questions
My portrait generation failed. Please check your internet connection and try again. Generation can take up to 60 seconds.
I was charged but received no credits. Please restore purchases via the purchase screen. If the issue persists, contact us with your Apple Order ID.
How do I save my portrait? Tap the Save button on the result screen. You may be asked to allow access to your photo library.
Privacy Policy
Your privacy, plainly stated
Effective date: August 2026
Photos
When you use Samurai Me, you select photos from your library. These images are sent to our secure server and then to OpenAI's image generation API solely to create your portrait. Photos are processed in real time and are not stored on our servers or used for any other purpose.
In-App Purchases
All purchases are processed directly by Apple. We do not collect, see, or store any payment information.
Data We Do Not Collect
- Name, email address, or any account information
- Location data
- Device identifiers for advertising
- Usage analytics or crash reports sent to third parties
Third-Party Services
Portrait generation uses the OpenAI API. Images are transmitted to OpenAI for processing. Please refer to OpenAI's Privacy Policy for details on how they handle image data. Our server infrastructure runs on Google Firebase, which is subject to Google's Privacy Policy.
Children's Privacy
Samurai Me is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be reflected on this page with an updated effective date.
Contact
Questions about privacy? Email us at tajimaru1209@gmail.com.